tel:469-209-6GYM(6496)
1201 Ridge Road, Suite 103, Rockwall TX 75087
office@rockwallgymnasticsacademy.com

RGA Policies

Important things you need to know!

Enrollment:

Enrollment is ongoing. You may enroll as you wish and un-enroll by the 24th of each month, make-ups do not carry over once you have un-enrolled.

You may make changes to day/time/program anytime through the front desk.

You may enroll up to 10 days prior to your desired start date. We are unable to hold spots in advance. You are financially responsible for your class enrollment(s) UNTIL YOU FORMALLY UN-ENROLL.

Un-enrolling is easy..

Unenrollment:

Must be submitted by email office@rockwallgymnasticsacademy.com or via the parent portal.

Please include students name, program, your desired last class date and any feedback.

We do not credit or refund for past missed classes.

Please un-enroll before the 24th of the month.

*Competitive Team Members are subject to terms of their individual team commitment forms and competition fees. See your coach or team agreement for details.

TUITION:

Tuition is prorated based on your start date.

We accept all major credit and debit cards.

Participation requires that you create an online account with a card on file.

Tuition is auto-debited on the 25th of every month preceding the activity. (example: tuition for March will be auto-debited on February 25th).

Tuition is auto-debited for as long as you are actively enrolled. IT IS YOUR RESPONSIBILITY TO UN-ENROLL TO STOP THE AUTO-DEBITING PROCESS.

To avoid an auto-debit on your credit card, simply pay your tuition prior to the 25th of the month through your parent portal account or at the front desk.

WE APOLOGIZE, THERE ARE NO CREDITS OR REFUNDS FOR MISSED CLASSES.

Tuition remains the same for every month of the year. Your tuition pays for an education experience and not a specified number of classes. In any given year, some months have four classes and some months have 5 classes. On occasion, there will be a month with three classes for one reason or another. Over a year, typcially the average is slightly over four classes per month. We make no distinction between long months and short months and we ask you to do the same.

TUITION DISCOUNTS:

Sibling Discount: Only ONE tuition in your family pays full price. All lesser tuition amounts in your family are discounted a full 10%.

Multiple Class Discount: A student who is enrolled in more than one class will receive a $20 discount on their 2nd class.

MAKE-UPS:

We seek to be liberal and offer make-ups whenever possible, however, we cannot guarantee make-ups in all classes in all programs at all times of the year.

A STUDENT MUST BE ACTIVELY ENROLLED to be eligible for a make-up class.

You may request to schedule a make-up anytime within 7 days of your desired make-up date.

The eligibility for a make-up token expires 45 days after the missed class.

WE APOLOGIZE - THERE ARE NO CREDITS OR REFUNDS FOR MISSED CLASSES.

RECREATIONAL CLASS BREAKS AND OTHER CLOSURES:

We will not hold instructional classes during the below Instructional Break Weeks.

All months average 4 weeks of classes.

We do not charge more or less for longer or shorter months.

Months with 5 classes make up for months with 3 classes due to Break Weeks.

NO MAKE-UPS OR CREDITS WILL BE ISSUED FOR BREAK WEEKS.

RGA CLASS BREAK WEEKS:

Fourth of July Week: Sunday - Saturday

Thanksgiving Week: Sunday - Saturday

Winter Holiday Break: December 23-January 1st

Other Closures: (Eligible for a make-up. No Credits Offered)

Memorial Day - Observed Monday

Labor Day - Observed Monday

Rockwall ISD Fair Day - Observed Day (previous was Oct 2nd 2019)

RGA OFFICE HOURS:

Monday - Thursday: 9:30am - 6:30pm

Friday - 11:30am - 2:30

Saturday/Sunday: CLOSED

NOTE: As Covid Restrictions change, RGA Office Hours will adjust as appropriate

CONTACT US: 

email: office@rockwallgymnasticsacademy.com

Phone: (469)209-6496